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Shipping Information

At Must Cha, we want to make sure you receive your monthly tea subscription box in a timely manner. We offer free shipping on all orders within the United States, and a flat rate for international shipping. All boxes are shipped on the 15th of every month and should arrive within 3-5 business days for domestic orders and 7-14 business days for international orders. If you have any questions or concerns about your shipment, please do not hesitate to contact us.

Packaging

We take great care in packaging your tea subscription box to ensure that it arrives in perfect condition. Each box is carefully wrapped and includes a variety of loose leaf tea blends, perfectly measured for a perfect cup every time. We also include a detailed description of each tea blend and brewing instructions.

Returns and Refunds

If for any reason you are not satisfied with your Must Cha tea subscription box, please contact us within 14 days of receiving your box. We will gladly offer a refund or exchange for any unopened boxes. Unfortunately, we cannot offer refunds for boxes that have already been opened due to the nature of our product. If you have any questions or concerns about our return policy, please do not hesitate to contact us.

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